飯店服務英語 (第五版) 李玉娟 于晶 9787040631814 【台灣高等教育出版社】

*書籍均為代購，我們向大陸付款發訂後即無法取消，為避免造成不必要的損失，
下訂前請慎重考慮！下訂前請慎重考慮！謝謝。
*完成訂單後正常情形下約兩周可抵台。
*本賣場提供之資訊僅供參考，以到貨標的為正確資訊。
印行年月：202501*若逾兩年請先於客服中心或Line洽詢存貨情況，謝謝。
台灣(台北市)在地出版社，每筆交易均開具統一發票，祝您中獎最高1000萬元。
書名：飯店服務英語 (第五版)
ISBN：9787040631814
出版社：高等教育出版社
著編譯者：李玉娟 于晶
頁數：220頁
所在地：中國大陸 *此為代購商品
書號：1727744
可大量預訂，請先連絡。

內容簡介

本書為「十四五」職業教育國家規劃教材。本書根據飯店業相關職業崗位的實際工作需要，從切實提高飯店服務人員的英語交際能力出發進行構思、設計和編寫。全書設3個專題共19個單元，每個單元包括單元要點、模擬訓練、拓展閱讀、綜合練習4個部分。書後附有飯店服務英語常用專業詞彙。 本書可作為高等職業教育本科、專科及應用型本科院校酒店類專業的教學用書，還可作為飯店從業人員的業務參考書。

目錄

Workshop One English for Front Office
Unit 1 Room Reservation
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Key Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue l FIT Reservation (Basic Procedures)
Dialogue 2 A Group Reservation
Dialogue 3 We Are Fully Booked
Classroom Activities
Part Three Extended Reading
Room Reservation
Part Four Exercises
Unit 2 Reception
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Key Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue l A Guest with Advance Reservation Checks ir
Dialogue 2 Registering a Tour Group
Dialogue 3 Receiving a Walk-in Guest
Dialogue 4 Money Exchange
Classroom Activities
Part Three Extended Reading
What Should Hotel Receptionists Do?
Part Four Exercises
Unit 3 Bell Service
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Key Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue l Receiving a Guest & Bringing Him to His Room
Dialogue 2 Running Errands for Guests
Dialogue 3 Getting Down the Luggage before the Guests Check out
Dialogue 4 Hiring a Taxi
Classroom Activities
Part Three Extended Reading
The Front Desk Employees
Part Four Exercises
Unit 4 Executive Floor
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Kev Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue 1 VIP Registration
Dialogue 2 Meeting Room and Business Center Service
Dialogue 3 Executive Lounge-
Classroom Activities
Part Three Extended Reading
The Introduction of Executive Floors in Hotels
Part Four Exercises
Unit 5 Information
Part One Key Points for Teaching， Learning & Assessment in the Unit

Workshop Two English for Housekeeping Department
Workshop Three English for Food and Beverage Department
Appendix Commonly Used Words and Terms in Hotels
References

詳細資料或其他書籍請至台灣高等教育出版社查詢，查後請於客服中心或Line或本社留言板留言，我們即儘速上架。

大陸簡體正版圖書，訂購後正常情形下約兩周可抵台。